Your privacy matters to us. Here's how CampervanPlanet collects, uses, and protects your personal information.
Last updated: April 2026CampervanPlanet ("we", "us", or "our") operates the website www.campervanplanet.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our campervan comparison and booking services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
We collect different types of information depending on how you interact with our website:
Name, email address, and phone number, provided when you contact us or submit a booking enquiry.
Pages visited, time spent, search queries, referral source, collected automatically via analytics tools.
Travel dates, pick-up locations, vehicle preferences, entered when using our search and comparison tools.
Browser type, operating system, IP address, screen resolution, collected automatically for site optimisation.
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it, including:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Under applicable data protection laws (including the GDPR for users in the European Economic Area and Iceland), you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at hello@campervanplanet.com. We will respond to your request within 30 days.
CampervanPlanet is based in Iceland. If you access our website from outside Iceland or the European Economic Area (EEA), your information may be transferred to, stored, and processed in Iceland or other countries where our service providers operate.
We ensure that any international data transfers comply with applicable data protection laws, including through the use of Standard Contractual Clauses (SCCs) approved by the European Commission where required.
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.
If you believe your child has provided us with personal information, please contact us at hello@campervanplanet.com so we can take appropriate action.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form submissions | 2 years | Customer support follow-up |
| Analytics data | 26 months | Google Analytics default retention |
| Booking search data | Session only | Not stored beyond your visit |
| Cookie preferences | 1 year | Remember your cookie choices |
| Marketing consent | Until withdrawn | GDPR compliance records |
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:
For privacy-related complaints, you also have the right to lodge a complaint with the Icelandic Data Protection Authority (Persónuvernd) or your local data protection supervisory authority.
